Cancellation Policy
If you must cancel/rebook your appointment, we respectfully request at least 24 hours’ notice.
Cancellations and missed appointments without 24-hour notice will result in a charge of part or all of the service amount.
Cell Phones & Camera Policy
At Fíka Spa & Wellness Retreat, we want our guests to be relaxed and at peace. We highly recommend unplugging from all devices for the most effective relaxational experience. However, we understand that can be difficult due to a number of factors.
As such, we do require silent mode for all electronic devices while in the spa. Please be courteous and respect the privacy of other guests & our staff when taking photos. Flash photography is not allowed when the massage therapist and/or staff are in the room.
Spa Voices
Fíka Spa & Wellness Retreat is a communal relaxation space. Please be considerate of others by speaking at low volume (your “spa voice”) at all times.
Gratuity
If you wish to leave a gratuity, you may leave cash or charge it to your credit/debit card. At the time of checkout, please notify the receptionist how much you would like to leave for the Fíka team and/or massage therapist/esthetician.
Day Spa Package
When you receive 3 or more services on the same day, valued at $250 or higher, we apply a 10% discount and automatically add a 20% gratuity and disperse it to your practitioners, making your experience easier.
Group Spa Day
We love to host intimate groups of friends desiring a restorative and peaceful morning or afternoon of spa services – whether it is for a birthday, a bridal shower, or just a good excuse to catch up. Feel free to call us at 219-318-8917 to schedule or discuss options for your day together. Parties include mimosas and chocolate-covered strawberries.
Massage Membership
- One 60-minute custom massage for $65, 90-minute for $95 (Swedish or Deep Tissue)
- 20% off additional services at same-day appointments.
- Birthday gifts.
- Invitations to member events.
- 15% off retail products, or take it to the power of 3—buy 2 products and get the third 25% off.
- Roll over unused massage sessions (increments of monthly fee)
- There are automatic monthly charges for membership. Cancel anytime (one week prior to auto-debit). No annual fee. Minimum 3-month commitment required.
- Membership appointments canceled within 24 hours of the scheduled time will be considered redeemed in full.
- Gift cards cannot be accepted towards the payment of a Spa Club Membership.
Call us today at (219) 318-8917 to learn more!